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月曜日, 2月 09, 2009
Ask and you might get what you wantHow many of us actually does this? Yesterday when I was at Citylink New York New York, I was served with a plate of very overdone BBQ Ribs. I was actually looking forward to eating the ribs as i ate it before, so was rather disappointed. So my girlfriend wanted to volunteer to help me tell the manager. One waiter came by and we asked if we could speak to the manager, and the manager came, so we told him that the ribs was overdone and very dry. He immediately sent it back to the kitchen to check.
Than he came back and told us that the ribs have not absorb the sauce and thus not tender, and ask if i would like to change my food choice. I told him i came for the ribs because i ate it before and it was nice, so i hope he can just tell the chef not to let it overdone and overcook. Thus he went back again to get the same order remade.
I was already quite surprise at his good service attitude and the next thing u know, he came over and serve us some potato wedges for us to nimble at while waiting. My girlfriend even felt paiseh about it. Anyway, he later returned with the new order and it was nicely done just like the last time. And he came back awhile more to check on us again for fear if we had anything to complain.
This is really good service attitude lor...makes me wanto go back to New York New York again..well at least I know the service charges paid was worth it.